Services

We are committed to providing the best service experience for all guests. Please review our policies to help us maintain a peaceful and professional environment:

Appointments & Punctuality

• Please arrive on time. A 10-minute grace period is allowed; late arrivals may require rescheduling.
  
  
• Advance booking is highly recommended to secure your preferred time.
  
  

Cancellations & Rescheduling

• We kindly request 24 24-hour notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.
  
  

During Your Service

• Please inform your technician immediately if you experience any issues or are unhappy with your service, so we can address it promptly.
• For your safety and best results, please inform your nail technician of any health conditions, allergies, or sensitivities that may affect your treatment before it begins.
• We kindly ask that you keep phone conversations to a minimum during your service to ensure a relaxing environment for all guests.
• Please discuss any specific requests or concerns with your technician before your service begins.
  
  

Hygiene & Safety

• We adhere to strict hygiene standards for your safety and well-being. Single-use tools are used whenever possible.

Children

• For safety reasons and the comfort of other guests, we request that children be supervised at all times and remain in the designated waiting area.
  
  

Satisfaction Guarantee

• Your satisfaction is our priority. Please let us know if you are not happy with your service so we can address it.
  
  

Payment & Gratuities

• Accepted payment methods: Cash, Visa, Mastercard, American Express, Zelle, and Venmo.
  
  
• A 2.5% convenience fee applies to all credit card payments. No additional fee for cash or Zelle/Venmo.
  
  
• Gratuities are not included in service prices and are always appreciated.
  
  

Non-Refundable Policy

All services are non-refundable. If you are not satisfied, please inform us before leaving so we can resolve the issue.